StoryCon Policies

Tween Track
If you are bringing a group of students for the Tween track, you may choose to attend classes with your students, but you cannot leave your students once your Tween track has started. If you choose to attend the Educator Track while your tween students attend classes, please know that our volunteers, teachers, and staff will take good care of your students and you are free to attend those classes instead, but you cannot come back into the Tween track once it has started.

PHOTO DISCLAIMER 

Photos will be taken at the event. By attending you agree to have your photo taken. If a photographer is taking pictures of you directly, you may let them know you don't wish to be photographed, but group setting photos are a possibility. The images captured may be shared for Operation Literacy promotional purposes only, and will not be shared outside of that purpose.​

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Refund Policy

If for some reason you are unable to attend StoryCon 2026, full refunds will be honored until February 1st. Refunds must be requested through the site in which you purchased your tickets. After February 1st and up until February 12th, only a half refund will be issued. NO REFUNDS will be issued after February 13th. Email us at contact@teenauthorbc.com if you have questions about accessing your ticket.

Last day to purchase additional tickets is February 18th, 2026.

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Accessibility

Operation Literacy is committed to making StoryCon as accessible to people of all physical abilities, health conditions, or impairments as possible. Here is a link to the Salt Palace’s accessibility features. If you have specific requests or concerns, please email us at contact@operationliteracy.org and we will do all we can to work with the Salt Palace to ensure appropriate accommodations are made.