StoryCon Policies

Tween Track
If you are bringing a group of students for the Tween track, you may choose to attend classes with your students, but you cannot leave your students once your Tween track has started. If you choose to attend the Educator Track while your tween students attend classes, please know that our volunteers, teachers, and staff will take good care of your students and you are free to attend those classes instead, but you cannot come back into the Tween track once it has started.

PHOTO DISCLAIMER 

Photos will be taken at the event. By attending you agree to have your photo taken. If a photographer is taking pictures of you directly, you may let them know you don't wish to be photographed, but group setting photos are a possibility. The images captured may be shared for Operation Literacy promotional purposes only, and will not be shared outside of that purpose.​

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Refund Policy

If for some reason you are unable to attend StoryCon 2026, full refunds will be honored until February 1st. Refunds must be requested through the site in which you purchased your tickets. After February 1st and up until February 12th, only a half refund will be issued. NO REFUNDS will be issued after February 13th. Email us at contact@teenauthorbc.com if you have questions about accessing your ticket.

Last day to purchase additional tickets is February 18th, 2026.

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Accessibility

Operation Literacy is committed to making StoryCon as accessible to people of all physical abilities, health conditions, or impairments as possible. Here is a link to the Salt Palace’s accessibility features. If you have specific requests or concerns, please email us at contact@operationliteracy.org and we will do all we can to work with the Salt Palace to ensure appropriate accommodations are made. 

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Code of Conduct

We are an anti-bullying community. Our conference is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), etc. We do not tolerate harassment of conference participants in any form and in any location. Sexual language, innuendo, imagery, or physical contact is not appropriate at any STORYCON events and or on STORYCON social media outlets. STORYCON events should never be used a political platform.
 
If a participant, be it adult or minor, engages in harassing behavior, the conference organizers may take any action they deem appropriate, including expulsion from the conference.

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How to report harassment:
Reports of harassment in any form should be made to a member of our volunteer staff. WE WILL TAKE YOUR CONCERNS SERIOUSLY. For live events, look for the nice people in the STORYCON t-shirts, or for virtual events please email concerns to contact@operationliteracy.org. All bullying and harassment concerns will be reported immediately to the conference organizers.

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Statement of Neutrality and Inclusivity
Operation Literacy is committed to supporting and including all program participants, regardless of their race, color, national origin, financial status, religion, sexual orientation, gender identity, or disability.

It is without discrimination that we welcome and include all participants at our events and in our programs. In fact, we love to see people with all of their unique differences finding friends of all kinds and mentoring from our programs.

We do not support one special interest group over another and foster an apolitical environment where no group is singled out for special treatment or discrimination.

We celebrate all of our program participants as they navigate the process of literacy and finding their own voices while building community with a diverse group of fellow bookloving, creative people.

Political neutrality is the best way to create an unbiased environment of benevolence and acceptance without alienating any of the people we serve.

We have no objective outside of our mission which is: to promote literacy with an emphasis in reaching youth and underserved populations by inspiring a love of reading, fostering creativity, and providing writers the tools they need to tell their own stories. Our organization accomplishes this mission by providing fun and educational programs for readers and writers.